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    Complain about a registered agent

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    • ​​Before you make a ​​complaintThings you should ​consider before making a complaint with us. ​
    • Make a complaint about a registered migration agent​To lodge a complaint about your registered migration agent, you must complete our online complaints form.
    • Complaint outcomesOnce you make a complaint about a registered migration agent, we will investigate and decide whether to discipline them.
    • Agencies that handle complaints about financial disputesThere are agencies that can help with refunds or financial disputes.​​
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    Last updated: 18/08/2026 8:44
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