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Steps to choose a registered migration agent

​​​Make a complaint about a registered migration agent​​

​​To make a complaint about your registered migration agent, you will need to complete our online complaints form.​​

How to make a complaint

If you decide to make a complaint about your registered migration agent, you must:

  1. Have the right documents to support your claims. You need to gather these before you make a complaint.
  2. Fill in and submit our online complaints form​.