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Steps to choose a registered migration agent

​​​​​​​​​​​​​​​​​​​​​​​​​Guides and resources

Consumer guide ​​

Our Consumer guide tells you what a registered migration agent does. It also outlines the rules they must follow when they are helping you.

​About th​​e guide

Our guide tells you the standards and rules a registered migration agent must follow. This includes:

  • how they give you immigration assistance
  • the services they provide
  • the fees they charge

The guide also tells you how you can complain if you are not happy with a registered migration agent.

Details of these rules and more, are in the ​Consumer guide​.​​

T​he Consumer g​uide in your language

Consumer guide - Amharic

Consumer guide - Arabic​​

Consumer guide - Bengali

Consumer guide - Burmese

Consumer guide - Chinese simplified​​

Consumer guide - Chinese traditional

Consumer guide - Dari

Consumer guide - Dinka​​

Consumer guide - Farsi​​

Consumer guide - Filipino​​

Consumer guide - French

Consumer guide - German​​

Consumer guide - Greek

Consumer guide - Hindi

Consumer guide - Indonesian​​

Consumer guide - Italian

Consumer guide - Japanese​​​

Consumer guide - Karen​​​

Consumer guide - Khmer

Consumer guide - Korean

Consumer guide - Kurdish​​​

Consumer guide - Malay

Consumer guide - Nepali​​​

Consumer guide - Portuguese

Consumer guide - Russian

Consumer guide - Sinhalese​​​

Consumer guide - Spanish​​​

Consumer guide - Swahili​​​

Consumer guide - Tamil

Consumer guide - Thai

Consumer guide - Tigrinya​​​

Consumer guide - Turkish

Consumer guide - Urdu

Consumer guide - Vietnamese​​​

​Factsheet – Giving immigration assistance in Australia

The OMARA factsheet Giving immigration assistance in Australia explains who can legally provide immigration assistance in Australia. This is a resource for consumers and the wider community on who can give immigration assistance lawfully.​

The factsheet in your language

Giving immigration assistance in Australia - Amharic

Giving immigration assistance in Australia - Arabic

Giving immigration assistance in Australia - Bengali

Giving immigration assistance in Australia - Burmese

Giving immigration assistance in Australia - Chinese simplified

Giving immigration assistance in Australia - Chinese traditional

Giving immigration assistance in Australia - Dari

Giving immigration assistance in Australia - Dinka

Giving immigration assistance in Australia - Farsi

Giving immigration assistance in Australia - Filipino​

Giving immigration assistance in Australia - French​

Giving immigration assistance in Australia - German

Giving immigration assistance in Australia - Greek

Giving immigration assistance in Australia - Hindi​

Giving immigration assistance in Australia - Indonesian​

Giving immigration assistance in Australia - Italian​

Giving immigration assistance in Australia - Japanese

Giving immigration assistance in Australia - Karen

Giving immigration assistance in Australia - Khmer

Giving immigration assistance in Australia - Korean​​

Giving immigration assistance in Australia - Kurdish​​

Giving immigration assistance in Australia - Malay​​

Giving immigration assistance in Australia - Nepali​​

Gving immigration assistance in Australia - Portuguese

Giving immigration assistance in Australia - Russian

Giving immigration assistance in Australia - Sinhalese

Giving immigration assistance in Australia - Spanish​​

Giving immigration assistance in Australia - Swahili

Giving immigration assistance in Australia - Tamil

Giving immigration assistance in Australia - Thai​​​

Giving immigration assistance in Australia - Tigrinya

Giving immigration assistance in Australia - Turkish

Giving immigration assistance in Australia - Urdu​​​

Giving immigration assistance in Australia - Vietnamese​​​