Office of the Migration Agents Registration Authority

Complain about an Agent

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Find the agent you are complaining about using the search function below.


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Enter agent's details

Please enter as much detail as you know about the agent or the agent's business.

Contact Number

Please provide country and area codes. Numbers must not have spaces, brackets or other symbols.
For example if your mobile number in Australia is 0412 345 678 and your phone number if 02 9345 1234 then you would enter them as:

Country Code
Area Code



Permission to publish your complaint

The Office of the Migration Agents Registration Authority requires your permission to inform your migration agent of your complaint. Without this permission the Authority may not investigate your complaint.

The agent will be sent the material that you provide in your complaint, including the answers to the questions in the form below and any documentation that you provide with your complaint.

I give my permission for the agent to be notified of my complaint, including my name and documents that I provide:

If you wish to discuss this you may call us on 1300 226 272.

You must upload a signed declaration from the complainant authorising you to act on their behalf. You can download a complainant’s declaration from the Authority’s website. You can upload the declaration on the ‘Supporting Documents’ page.

Make a complaint about an agent – Complainant declaration

You cannot lodge a complaint for another person or about another person’s experience, without their permission. You cannot continue lodging this complaint.

If you have any questions or require further information, please call us on 1300 226 272.