You must act lawfully and ethically when you perform your duties as a registered migration agent. Our online tools can help you make ethical decisions.
What we require of you
As a registered migration agent you must read and understand how to perform your duties in compliance with the:
The Migration Act contains a number of criminal offences for providing false or misleading information, which also apply to registered migration agents in the provision of their services.
Code of Conduct
You must also perform your duties in line with the
Code of Conduct, this includes to:
- act honestly
- act in the legitimate interests of your client
- deal with your client in a competent, diligent and fair manner
- maintain strict standards of confidentiality
- understand what to do if you have a conflict of interest
- recognise that your client depends on your expertise
- not make, or encourage, statements that might mislead or deceive
- not intimidate or coerce your client
Help to make ethical decisions
Our online tools will help you make ethical decisions in your work as an RMA.
Ethics Bytes
Our online Ethics Bytes lessons will help you consider ethical issues in your work as a registered migration agent. It is important you also read the Ethics Toolkit and Code of Conduct.
Ethics Toolkit
Our Ethics Toolkit is a guide to help you consider ethical issues in your work as a registered migration agent. The toolkit includes methods to assist you to consider issues and an ethical deliberation checklist.
How the Ethics Toolkit will help you
The Ethics Toolkit will help you to:
- know what to do if ethical problems arise in your work
- use methods and a checklist to make ethical decisions
- make sound decisions to resolve ethical issues
- understand how both good and poor decisions affect your clients
- know the difference between your own values and beliefs and those set out in the Code of Conduct
