Office of the Migration Agents Registration Authority

Supported browsers and file formats

Your computer needs to meet certain requirements to access online services provided by the Office of the Migration Agents Registration Authority (OMARA)

Minimum browser requirements

Using the latest internet browser on your computer helps improve your security. In order to access the OMARA website services, you will need to use one of the following browsers:

  • Internet Explorer 9 or newer
  • Mozilla Firefox 24 or newer
  • Google Chrome 29 or newer
  • Apple Safari 5 or newer

These browsers have been tested and confirmed to work with the OMARA website. Older browsers such as Internet Explorer 8 and below may not work correctly and are not supported. Beta versions of browsers have not been tested and are not supported.

If you are not using a supported browser, please upgrade to the latest version before attempting to access the OMARA website services. Instructions on how to update your browser can be found on the following websites:

Windows XP

Windows XP is no longer supported by Microsoft. The OMARA website has not been tested for compatibility on Windows XP (or previous versions) and is not supported.

Browser settings

Your browser must allow Secure Sockets Layer (SSL) connections and have Cookies and JavaScript enabled. Most browsers will already have these features turned on and you should not need to change these settings. Please refer to your browser's help function to find out how to change these settings.

File formats

We are able to accept the following file formats when uploading files as part of an online form. 


File type


​Bitmap image file


Comma-separated values




​Microsoft Word document



​JPEG image file


Adobe Acrobat Portable Document Format file


PNG image file 



​Microsoft PowerPoint presentation document


​Rich Text Format document



Tagged Image File Format


Text file



Microsoft Excel spreadsheet



Microsoft Works processing document

We do not accept files that have been compressed. A compressed file is a container for documents, programs or other files that have been packaged together and reduced in size.

A common example is files compressed using WinZip® with a '.zip' file extension. If the document you are attempting to attach is too large we recommend that you create a PDF document.

Stay Smart Online

Stay Smart Online is the Australian Government's online safety and security website, designed to help everyone understand the risks and the simple steps we can take to protect our personal and financial information online.

More information is available on the Stay Smart Online website.
Stay Smart Online