Steps to choose a registered migration agent

Guides and resources

Workplace Rights guide

The Workplace Rights guide provides general information about working in Australia. It also includes information about worker exploitation and resources for individuals who may be experiencing exploitation.

To understand Australian workplace entitlements and protections, we recommend you read the Workplace Rights guide.

The Department of Home Affairs is preparing translated and fully accessible versions of this guide.

Learn more about Workers rights and visa reporting protections.

Consumer guide

Our Consumer guide tells you what a registered migration agent does. It also outlines the rules they must follow when they are helping you.

About the guide

Our guide tells you the standards and rules a registered migration agent must follow. This includes:

how they give you immigration assistance
the services they provide
the fees they charge

The guide also tells you how you can complain if you are not happy with a registered migration agent.

Details of these rules and more, are in the Consumer guide.

The Consumer guide in your language

Consumer guide - Amharic

Consumer guide - Arabic

Consumer guide - Bengali

Consumer guide - Burmese

Consumer guide - Chinese simplified

Consumer guide - Chinese traditional

Consumer guide - Dari

Consumer guide - Dinka

Consumer guide - Farsi

Consumer guide - Filipino

Consumer guide - French

Consumer guide - German

Consumer guide - Greek

Consumer guide - Hindi

Consumer guide - Indonesian

Consumer guide - Italian

Consumer guide - Japanese

Consumer guide - Karen

Consumer guide - Khmer

Consumer guide - Korean

Consumer guide - Kurdish

Consumer guide - Malay

Consumer guide - Nepali

Consumer guide - Portuguese

Consumer guide - Russian

Consumer guide - Sinhalese

Consumer guide - Spanish

Consumer guide - Swahili

Consumer guide - Tamil

Consumer guide - Thai

Consumer guide - Tigrinya

Consumer guide - Turkish

Consumer guide - Urdu

Consumer guide - Vietnamese

Factsheet – Giving immigration assistance in Australia

The OMARA factsheet Giving immigration assistance in Australia explains who can legally provide immigration assistance in Australia. This is a resource for consumers and the wider community on who can give immigration assistance lawfully.