Office of the Migration Agents Registration Authority

Structure

The Office of the Migration Agents Registration Authority (OMARA) is a section within the Department of Home Affairs (the Department).  The OMARA is based in New South Wales and reports to the Department’s National Office in Canberra.

The OMARA is led by a Director who reports to the Assistant Secretary, Status Resolution Branch, Immigration Integrity and Community Protection Division.

The OMARA carries out its functions in the following structure:

Registration and Continuing Professional Development (CPD)

  • Assesses the suitability of applicants to be registered as a migration agent
  • Maintains the official register of migration agents
  • Decides applications for status as a CPD provider
  • Monitors the performance of CPD providers in accordance with a quality assurance framework (the CPD provider standards)
  • Manages client services and other administrative functions

Professional Standards and Integrity

  • Investigates complaints against registered migration agents (RMAs) and undertakes disciplinary action
  • Monitors the conduct of RMAs and the adequacy of the Code of Conduct for registered migration agents
  • Considers and analyses information and data to identify trends, risks and integrity issues in relation to the migration advice profession

Program Management and Review Implementation

  • Contributes to the development and implementation of legislation and policy
  • Facilitates implementation of review recommendations
  • Administers the OMARA website
  • Develops and implements OMARA communications
  • Coordinates internal and external reporting
  • Manages stakeholder engagement
  • Manages the Capstone Deed of Agreement