Policy and procedures
The Policy and Procedures Manual (PPM) for the Office of the Migration Agents Registration Authority has been superseded by a new Procedural Instruction titled 'Working with the migration advice industry', published on 12 May 2017. This document provides instruction to staff making decisions under Part 3 of the Migration Act 1958 on:
- registering migration agents
- handling complaints made about migration agents (including application of sanctions)
- Continuing Professional Development activities.
The new Procedural Instruction is available on LEGENDcom and LexisNexis. The PPM and former Procedures Advice Manual 'Dealing with migration agents' are now obsolete.
The now obsolete PPM can be accessed below for reference purposes.
Policy and Procedures Manual OBSOLETE (1534KB PDF)